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Workers’ Compensation Injury Counselor

Workers’ Compensation Injury Counselor

Job Description:

Risk Management is seeking a Workers’ Compensation Specialist to be responsible for the handling and oversight of a select number of Medical Only workers’ compensation claims. This includes coordinating with the injured team member, local U-Haul Management, and the Third Party Administrator to bring each claim to its best possible resolution. Under the direction of the Workers’ Compensation Program Manager, the successful candidate will also assist with a variety of special projects and administrative tasks within the Workers’ Compensation Department.

Essential Duties:

  • Assist injured Team Members to ensure they receive the appropriate medical care
  • Maintain appropriate levels of communication with all involved parties
  • Document essential information regarding each reported injury in risk management information system
  • Coordinate with local U-Haul Management to find Return to Work / Stay at Work opportunities for injured Team Members
  • Develop, update, and distribute medical provider postings to field locations
  • Manage invoice spreadsheets, and track related payments
  • Social Media research
  • Electronic setup of incidents that do not involve medical care, and the necessary follow up with local management concerning these incidents
  • Distribution of contact letters
  • Other special projects as assigned
  • Other administrative tasks as assigned


Desired Skills:

  • Handles sensitive/confidential information and/or data with a high degree of discretion
  • Forward thinking, energetic and desire for growing responsibility
  • Must possess a desire to help people
  • Successful track record of accomplishing goals and exceeding expectations
  • Outstanding organizational skills
  • Superb verbal and written communication skills
  • Strong research skills
  • Attention to detail
  • Strong multi-tasking skills, ability to work efficiently
  • Must be a team player
  • Strong aptitude for technology
  • Basic knowledge of Workers’ Compensation and/or claims handling process a plus
  • Medical background a plus
  • Spanish speaking a plus
Closing Date:Open until filled
Contact:Matthew Carrithers
Manager, Workers Compensation Risk Management Dept
Office: (602) 263-6811 x563120

Additional Info

Job Type : ""

Education Level : ""

Experience Level : ""

Job Function : ""

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