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Disability Adjuster

Disability Adjuster


The claims department has an immediate opening for someone who can demonstrate the WCF values to join their team as a Disability Adjuster. This is a full-time, non-exempt position based in WCF's Phoenix, Arizona office or Sandy, Utah Headquarters. This posting is open to internal and external candidates.


The Disability Adjuster manages workers' compensation claims from beginning to end. This includes investigating, documenting, and determining coverage and liability for industrial-accident and occupational-disease claims. The person in this position closely reviews medical records and other documentation to manage the medical and disability aspects of all claims. The Adjuster also works closely with injured workers, policyholders, providers, vendors, other WCF departments, the Industrial Commission of Arizona, and others to make sure that injured workers receive appropriate benefits under the relevant statutory and regulatory guidelines.


The most qualified candidate will have:

  • Thorough understanding of the Arizona Workers' Compensation, the Industrial Commission of Arizona rules and procedures, and WCF's established internal claims standards;
  • Working knowledge of medical terminology;
  • Superb communication skills
  • Keen attention to detail, polished investigative abilities, and first-rate organizational and interpersonal skills;
  • Multi-line experience and bi-lingual a plus

Preference will be given to the candidate with a bachelor's degree or AIC designation or combination of education and related experience.

WCF Insurance offers an extensive compensation package. Benefits include Medical, Dental, and Vision insurance, company paid life insurance, 401K with a generous employer match and additional benefits such as an Employee Assistance Program and time off to volunteer. Salary range for the position is $58,000-$75,000 per year depending on education and experience. Ability to hire at the Senior Adjuster level depending on candidate's experience.

An internal candidate should have six months in their current position. Candidates should have acceptable job performance and a good attendance record in their current position and must notify their current supervisor that they've applied for the position.


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